1. Introduction

This document, as well as those mentioned in it, establishes the conditions governing the use of the following website (hereinafter, the "Conditions"): https://www.capitalfactor.es/

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We ask you to carefully read these Conditions, the Legal Notice, our Cookies Policy and our Privacy Policy (jointly, the "Data Protection Policies") before using this website. By using this website you expressly consent to be bound by these Conditions and by our Data Protection Policies, so if you do not agree with them you should not use this website. If you have any questions related to the Conditions or the Data Protection Policies, you can contact us through our email.

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2. General conditions between EUROFALP, SL and the USER:

The client undertakes to use the contents of our website in accordance with the Law and the general and particular terms and conditions of the services offered by EUROFALP, SL at all times, and must refrain from using them to:

1. Carry out illicit activities, contrary to good faith, good customs, morality or public order.

2. Carry out activities that constitute an infringement of the regulation on intellectual and industrial property or any other rule of the applicable legal system.

3. Reproduce, duplicate, sell or exploit for commercial purposes any content on the Website.

4. Disseminate content of a racist, xenophobic, pornographic nature, advocating terrorism and/or that violate human rights.

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2.1. It is indicated that the Data Controller is the trading company EUROFALP , SL with NIFB09933268, with address at Calle Córcega 168-170. 1º2º. Barcelona and email info@capitalfactor.es for the purposes of exercising the rights of access, rectification, cancellation and opposition provided for in the Law.

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2.2. These general conditions of use do not exclude the possibility that certain services of this website, due to their particular characteristics, are also subject to specific conditions of use, which, in any case, may be consulted by the client before its activation.

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23. The user declares that all the information provided is true, complete and accurate and that in accordance with Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to to the processing of personal data and the free circulation of these data and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

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2.4.   EUROFALP, SL reserves the right to withdraw or rectify access to our website, so we will not be responsible if our services are occasionally no longer available or access is only provided for some parts of our website.

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2.5 . Without prejudice to the acceptance of the Newsletter, the client gives his express consent to receive advertising and promotions from EUROFALP, SL on the products and services that it markets by any means of communication.

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2.6. EUROFALP, SL reserves the right to withdraw or rectify access to our website, so we will not be responsible if our services are occasionally no longer available or access is only intended for the owner of the intellectual and industrial property rights and has obtained the corresponding authorizations or licenses for its use of the domain name, trademarks and distinctive signs and any content published on this website.

Through this document we inform that no intellectual or industrial property rights are transferred over this website or over any of its component elements, and the client is expressly prohibited from reproducing, transforming, distributing, public communication, making available, extracting, reusing, forwarding or use of any nature by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

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The User must respect at all times all intellectual and industrial property rights over the contents of this Website. The unauthorized use of the contents of this website may imply the violation of the legislation on intellectual or industrial property and other applicable laws.

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The contents of this website, including designs, text, images and source code (together referred to as the "Content"), are protected by intellectual and industrial property rights. In no way can the content be used, reproduced, copied or transmitted in any way without the prior, written and explicit permission of the owner.

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2.7. Any controversy arising from the interpretation or execution in relation to the validity, interpretation, fulfillment or resolution of this contract will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals. However, as a consumer, all the rights recognized by current legislation in this regard apply to you.

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2.8. The sending and remission of data that is made by the client through the Web or the information that it sends, is protected by the most modern electronic security techniques. Likewise, the data supplied and stored in our databases are also protected by security systems that prevent unauthorized third parties from accessing them. We make our best efforts to have the most up-to-date systems for the effectiveness of these security systems.

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2.9. The links or links to other web pages that appear on EUROFALP, SL are offered for informational purposes only to the user, so EUROFALP, SL is not responsible for the products, services or content that are offered or supplied on the destination pages located in another domain.

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Specifically, our website contains links to the services of the following social networks:

Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA), Instagram (Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA), Pinterest (Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA), as well as the YouTube video portal (YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA). The particular social network button has been integrated into our website as a link.

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By visiting our website and clicking on a button of one of the social networks, you will be redirected from our page to the particular social network. By allowing redirection to a social network account, you will be leaving our website. In this case, please take into account the corresponding privacy statements and other indications in this regard contained and subject to the privacy policies of the third party provider. By registering and logging in to one of the social networks, you also have the opportunity to share articles from our Internet offer with your friends by clicking the corresponding "Share" button. We also integrate these buttons into our website by means of a link.

The legal basis for the use of social media links is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest consists in the advertising purpose of making our company known by this means.

 

facebook-pixel

 

Within our Internet presence, we use "Facebook-Pixel" of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA.

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This function serves to present visitors to our website with advertisements relating to their interests within the framework of the use of the social network Facebook ("Facebook-Ads"). With this, tracking pixels ("Facebook-Pixel") have been embedded on our website. These pixels have a function similar to that of cookies. If you visit our website, the tracking pixel establishes a direct connection between your browser and the Facebook server. In this way Facebook obtains, among other things, from your browser the information that our page has been accessed from your computer. If you are a Facebook user, this way Facebook can also associate your visit to our website with your personal Facebook user account. We state that we, as the provider of the page, We do not know the content of the transmitted data, as well as the use made of them by Facebook. We can only select which segments of Facebook users (age range, interests) should receive our advertising. When the pixel is activated in your browser, Facebook

 

you can also find out if a Facebook ad has been successful, also e.g. eg to close an online sale operation. In this way we can evaluate the effectiveness of advertising on Facebook for market research and statistics.

The transmission of data to the USA is authorized pursuant to Art. 45 of the RGPD, since Facebook is certified with Privacy Shield and therefore there is a reasonable level of protection in accordance with the Executive Decision of the Commission (EU) 2016/1250 ( https://eur-lex.europa.eu/legal- content/ES/TXT/HTML/?uri=CELEX:32016D1250&from=ES  ).

 

The certification can be viewed at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active .

The legal basis for the processing of your data is art. 6 para. 1 sentence 1 lit. a GDPR, based on your consent, as well as Art. 6 paragraph 1 sentence 1 letter f of the RGPD, where our legitimate interest lies in publishing attractive advertisements for you that make our website interesting for you. You can revoke your consent to the use of the Facebook-Pixel at any time. This revocation can be sent by email to info@capitalfactor.es or by notification to the contact details indicated in the legal notice. Please note that the legality of the data processing that took place before the revocation remains unaffected.

If you wish, you can deny the collection of your data by Facebook by clicking on the following link. In this way, a cookie will be stored on your computer that disables the download of the Facebook-Pixel and therefore the collection of your data on future visits to this website ("opt-out").

Click here to disable Facebook Tracking.

For more information about the collection and use of data by Facebook, as well as your rights in this regard and the possibilities available to you to protect your privacy, please consult Facebook's privacy notice at  https://www.facebook. com/about/privacy/ .

2.10. Our recommendations and/or value judgments about the services and/or contents, as well as the announcement of promotions, must be considered by the user as forecasts in good faith, without having them as statements of fact, or as part of any contract with the user.

2.11. EUROFALP, SL , will not be responsible for failures in the functioning of the portal, nor for interruptions, delays, slowness, losses or disconnections in communications and in the transmission of messages. EUROFALP, SL, does not guarantee nor is it responsible for the continuous, constant and uninterrupted functioning and operability of the portal.

2.12. You must not make improper use of this Website by introducing viruses, Trojans, worms, logic bombs or any other program or material into it.

 

technologically disruptive or harmful. Nor will it try to have unauthorized access to this Website, to the server on which said page is hosted or to any server, computer or database related to this Website. Likewise, you agree not to attack this Website through a denial-of-service attack or a distributed denial-of-service attack.

Failure to comply with what is indicated will entail the notification of said actions to the competent authorities so that they can impose the sanctions of any kind provided for in current legislation and we will cooperate with them to find out the identity of the attacker.

We will not be responsible for any damage or loss resulting from a denial-of-service attack, virus or any technologically harmful or harmful program or material that may affect your computer, computer equipment, data or material as a result of the use of this website or of downloading contents of the same to which it redirects.

2.13. If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the general conditions in everything else, having such disposition, or the part of it that was affected, as not placed.

1. Product Availability

All product orders are subject to product availability. In this sense, if there are difficulties in the supply of products or if there are no items in stock, we will notify you as soon as possible, reimbursing you for any amount you may have paid.

1. Hiring procedure

4.1. Formalization of the purchase

EUROFALP, SL will confirm the availability and purchase of the product to the User to the email provided by the User within a period not exceeding twenty-four hours. This shipping confirmation email is equivalent to an acceptance by EUROFALP, SL of your offer to purchase items.

If an error is discovered in the price of the goods you have ordered, we will inform you as soon as possible. If the error is discovered prior to receipt of the shipping confirmation, we will cancel and return your order.

You should check as soon as possible that the details in the confirmation email are correct and you should print and keep a copy for your records.

You must have a unique email address to use on this Website.

4.2. Price and payment.

4.2.1. Price

The price of the products will be the one stipulated at any time on this Website, except in the event of manifest error. If we discover an error in the price of any of the products that the User has ordered, we will inform you as soon as possible and we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be canceled and the amounts paid will be fully refunded.

We will not be obliged to supply you with any product at the incorrect lower price despite sending you the shipping confirmation, if the pricing error is obvious and unmistakable and could have been easily recognized by you.

All the prices of the products will be indicated in euros, applying the corresponding taxes in each case, and include VAT.

Prices may change at any time, but changes will not affect orders for which we have sent confirmation.

Product prices do not include shipping costs. Said expenses are specified below:

– PENINSULA: €4.90
– BALEARIC ISLANDS: €5.50
– REST OF EUROPE: €10.00
– FREE SHIPPING FROM: €100

4.2.2. Payments

Once the User has selected all the items they wish to buy, they will have been added to their basket and the next step will be to process the order and make the payment. To do this, they must fill in and verify the information requested in each step.

The User must pay EUROFALP, SL the full amount of the purchased goods before they are shipped. Partial payment for goods or services will not be accepted.

The User may pay for the purchases made through the means made available to them on this Website. In any case, these are systems that guarantee payment security. Specifically you can use the following:

 

 

PayPal:
You can execute the payment process through the PayPal online payment service. PayPal allows you to make online payments to third parties. PayPal's European operating company is PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg. PayPal is an independent online payment provider of Bijou Brigitte. Payments are made through so-called PayPal accounts. These types of accounts are business or virtual private accounts. In addition, there is the possibility of making virtual payments through credit cards, in case you do not have a PayPal account.

If you choose PayPal as your payment method, your data necessary for the payment process, among others, name, address, company, email address, telephone number, will be automatically transmitted to PayPal.

This data transmitted to PayPal is in turn transmitted, under certain circumstances, to credit agencies. The purpose of this transmission is to verify identity and solvency. In addition, PayPal may also transfer your data to third parties, insofar as this is necessary for the fulfillment of contractual obligations or if these data are to be processed on behalf of third parties.

The legal basis for data processing is article 6, paragraph 1, letter b of the RGDP, because the data processing is necessary to make the payment by PayPal and, therefore, for the execution of the contract, as well as Article 6, paragraph 1, letter a of the RGPD, because by selecting this payment method you are giving your consent to the necessary transmission of personal data for the processing of the payment to PayPal.

You have the possibility of objecting to PayPal at any time to the consent given for the use of personal data. However, please note that this opposition does not affect the personal data that must be processed for the processing of the payment.
You can consult PayPal's privacy policy at  https://www.paypal.com/es/webapps/mpp/ua/privacy-full/ .

 

Payment by credit card, debit card:

We also offer you the possibility of making your payments by credit card, debit card.

The entry of your data for payment and the verification of this data with the corresponding credit institution is done through direct integration with addonpayments through iFrame, without us storing any payment information.

The legal basis for the processing of this data is article 6, paragraph 1, letter b of the RGPD (execution of a contractual relationship).

 

EUROFALP, SL reserves the right to use third-party electronic payment methods and/or financial institutions to manage payments made by Users through this Website, in collaboration with payment method providers.

EUROFALP, SL does not have access to the bank data linked to the Users' means of payment and does not know or record these data during the payment operation, with the exception of the User's bank account in the event that the means of payment bank transfer is selected.

EUROFALP, SL is not responsible for additional commissions or expenses (such as overdraft services, financing commissions or the like) incurred and borne by the customer as a result of ordering the products.

 

1. delivery times

Without prejudice to what is established regarding the availability of the products and unless extraordinary circumstances occur, the orders will be sent in a time interval of 2 to 5 working days.

Notwithstanding the above, there may be delays in deliveries as they are made through third parties, depending on the occurrence of unforeseen circumstances or the delivery area. Deliveries will be made approximately between 8 a.m. and 6 p.m.

If it is impossible for us to deliver the order to the User, said order will be returned to the warehouse. In this case, the User must contact us by the established means for the purpose of indicating how to have the order sent again. If you are not going to be at the place of delivery at the agreed time, please contact us to arrange delivery on another day.

In the event that two attempts have elapsed since your order is available for delivery, it has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the contract and we will consider it resolved. In this case, the goods will be automatically returned to EUROFALP, SL and the User will be responsible for all delivery costs incurred. You will be reimbursed in full less the stated delivery charges.

In the case of having opted for the store delivery method, your order may be delivered to the store before the deadlines indicated on this Website. For these purposes, we can inform you about said availability and once the order has been prepared, we will contact you to inform you that you can pick it up. The order may be picked up personally, in which case you must show the order number and the DNI.

Deliveries cannot be unattended and we will not be able to leave your merchandise in another place other than the address indicated in the delivery documentation, unless the User agrees with the transport company to pick it up at another delivery point.

1. Exchange and return policy

6.1 Changes. The user has 15 calendar days, counting from receipt of the product, to change their order, without the need to claim any reason and at no additional cost. However, this period is reduced to 24 hours from receipt of the shipment in the case of luxury items. The product must be in perfect condition, in its original packaging and with the accessories or gifts included, as well as with the labels and security seals, without makeup or cream stains.

You can change the size or color of your items, or if you prefer an exchange for a different garment, you must request a return and make a new purchase.

In any case, the products to be exchanged must be in perfect condition, unused and in their original packaging.

To request a change, you must contact EUROFALP, SL via email:   info@capitalfactor.es  indicating the postal address where you want the courier company to pick up your order.

Once we have received it and after checking the condition of the product, at the moment we verify that the merchandise is in perfect condition, we will proceed to change the size or color.

*In the event that a deterioration of the product is observed, EUROFALP, SL will contact the customer to resend the products, with the subsequent shipping cost being borne by the customer.

 

6.2. Returns. The user has 15 calendar days, counting from receipt of the product, to return their order, without the need to claim any reason and at no additional cost. However, this period is reduced to 24 hours from receipt of the shipment in the case of luxury items. The product must be in perfect condition, in its original packaging and with the accessories or gifts included, as well as with the labels and security seals, without makeup or cream stains.

To request a return, you must contact EUROFALP, SL by email: info@capitalfactor.es indicating the postal address where you want the courier company to pick up your order.

Once we have received it, we will check its status. At the time we verify that the merchandise is in perfect condition, we will proceed to the refund. The refund will be made in the same payment method used for your purchase, in a period not exceeding 15 days.

In this case, the initial shipping costs will be refunded, but the amount of the return shipping costs (return costs) will be borne by the customer.

*In the event that a deterioration of the product is observed, EUROFALP, SL will contact the customer to resend the products, with the subsequent shipping cost being borne by the customer.

 

6.3. Defective products. In the event that the product was exceptionally defective, we will review its status and once the tare or defect is confirmed,

 

EUROFALP, SL will proceed to deliver a new one at no charge to the customer or, if the product cannot be obtained because it is out of stock, we will refund the full amount.

In any case, the products to be exchanged must be in perfect condition, unused and in their original packaging.

To request a change, you must contact EUROFALP, S.La via email: info@capitalfactor.es indicating the postal address where you want the courier company to pick up your order.

We will bear the cost of returning and replacing a product with identical characteristics.

1. Force Majeure. EUROFALP, SL  is not responsible for any breach or delay in the obligations assumed whose cause has its origin in cases of force majeure.

Causes of Force Majeure will include any act, event, failure to exercise, omission or accident that is beyond our reasonable control and, among others, the following:

 

• Strikes, lockouts or other protest measures, terrorist attack or terrorist threat, war (declared or not) or threat or preparations for war.

• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.

• Inability to use public or private telecommunication systems.

• Acts, decrees, legislation, regulations or restrictions of any government or public authority.

• Strike, failures or accidents of maritime or fluvial transport, postal or any other type of transport.

 

It will be understood that our obligations derived from the Contracts will be suspended during the period in which the Cause of Force Majeure continues, providing in this case an extension in the term to fulfill said obligations for a period of time equal to the duration of the Cause of Force. Higher.

1. For any suggestion, query, complaint or claim, the user should contact EUROFALP, SL at the postal address C/ xxxxxxxxxx, 08006, Barcelona, ​​telephone number 932181987 or by electronic communication to the email address: info@capitalfactor. it is

2. EUROFALP, SL, in accordance with the provisions of article 14.1 of EU Regulation 524/2013 of May 21, 2013 on the resolution of consumer disputes, informs its Users that they can access the extrajudicial conflict resolution page accessible through the following link: http://ec.europa.eu/consumers/odr/

3. EUROFALP, SL informs the User regarding the existence of the corresponding legal guarantee of conformity for the products marketed through its web pages.

4. The Terms and Conditions of Use may be changed at any time, so please review the Terms frequently and be aware of any changes we may make.